Hi, I'm Charmainge, your virtual assistant from the Philippines. My goal is to promote excellent service and client satisfaction.

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Having a keen eye for detail, analytical, passionate about everything I do, hardworking, and can work with minimal supervision. Think like an owner, work as a partner, and work with integrity are the values that are important to me.

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Before freelancing, I was working with a financial institution servicing Australia. I have experienced different roles from a Collections Officer, Debt Management Solutions Officer, and managing a Team. I shifted to a different position as an Operations Support Specialist handling administrative duties and reporting directly to the Operations Manager, ensuring the unit has no compliance issues and met performance targets. Before leaving the corporate world, I was the Business Compliance Control Officer for the customer service unit, which services Australia. My role was to ensure the department complies with all regulatory requirements, policies, and business procedures. Performed quality analysis and process reviews to provide process improvements. While doing all of these, I also am an event planner for corporate events and personal milestones.

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Currently, I am pursuing a new career as a freelancer. To hone my skills as a Virtual Assistant, I underwent training at Filipino Virtual Assistance Academy to gain additional skills to provide more efficient services to my clients.  

 

Connect with us and let us grow your business together. It would be a pleasure to work hand in hand in with you.